Repairs

Repairs

New Courier Fee policy for SPORTident repairs

Please be advised that I will have to pass on to you any fees incurred when accepting repair shipments sent via couriers, such as FedEx or UPS.  Unfortunately the courier companies have non-refundable brokerage fees (based on stated content value), while the postal system limits its fees to actual cross-border purchases. I apologize for this inconvenience.

Some more details on battery conditions

In a previous post I mentioned that if the voltage drops below 3.3V, it indicates that battery end-of-life is getting close.  I briefly want to elaborate on this. Below is a diagram of the battery discharge based on current draw. It is published by the battery manufacturer, for the battery installed in BSF-8 controls (BSF-7 batteries have similar looking profiles).  As  can be seen, the voltage level is extremely stable and only drops off near the end of the battery’s life.  The green curve best describes the SI control’s profile when the control is active with punches from time to time...

Getting your units repaired

Most of the time any SPORTident control repairs require nothing more than replacing the battery.  I strongly urge you not to try it yourself: the batteries need to be the exact type, and we insure that the units are properly waterproofed with new o-ring seals after soldering the replacement battery in place. By the way, the battery in a BSF7 or BSF8 should last 3 – 5 years depending on usage. To get a unit repaired, contact me for the shipping address, ship via postal service, and if you ship from outside Canada, please clearly mark on the box: To be returned...

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